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Terms & Conditions

Prices are net, do not include VAT nor duty, and are understood as ex-cellar from Melano, Switzerland. Prices are expressed in Swiss francs and are per unit. Any shipping costs, duty and VAT will be charged on a per-shipment basis (see below article 5). The prices expressed in other currencies on the website are for informational purposes only and do not represent any offer by ARVI SA or any binding conversion rate. Prices may vary according to market conditions and are subject to availability at the time of order confirmation.
All prices are net and payment must be made within 30 days of receipt of the invoice (electronic or paper) or within 10 days of receipt of the proforma (electronic or paper), always prior to the date of shipment or collection. Special offers may have other conditions, which will be stated at time of offer. All invoices must be paid in full, including any bank commission fees that may be deducted. Late and overdue payments are subject to a 6% interest fee per year. The interest charges will start to accrue 30 days after the receipt date of invoice (10 days after the receipt date of the proforma). Such interest is payable without the need for a further reminder. ARVI SA accepts payments in Swiss Francs by bank transfer, credit card (Visa, MasterCard) or in the major cryptocurrencies (Bitcoin, Ethereum, etc.). In the event of partial or non-payment within a certain period of time, ARVI SA reserves the right to cancel the order and to charge the buyer a cancellation fee of 35% of the outstanding amount.
ARVI SA undertakes the proper safekeeping and storage of wines in its possession but is not responsible or liable for the state and condition of the wines or whether the wine corresponds to the quality which might be expected from its description. According to the provisions of the Association of Swiss Wine Commerce, defective bottles will only be replaced if it is a Swiss or foreign wine bottled in Switzerland and within two years following the delivery of the goods. Foreign wines bottled in the production country or elsewhere will not be replaced nor credited. ARVI SA must be notified of any defects or irregularities no later than 8 days after the collection or the receipt of the goods.
ARVI SA will remain proprietor of the goods until the full payment has been made. No collection nor delivery of the goods will be allowed until the invoice is paid in full. Paid orders can be held against any outstanding overdue invoices until all accounts are paid.
The buyer must arrange collection of any ordered goods within 60 days following receipt of invoice. After this time, according to ARVI SA’s terms and conditions of storage, the wines will be stored in ARVI SA’s cellar, “The Wine Vault”, at the buyer’s expense. A copy of such terms and conditions will be available at the buyer’s request. The buyer can request ARVI SA to organise delivery within Switzerland at the buyer's own expense. Confirmation of delivery shall occur in writing. ARVI SA may use a third party for shipment. In this case, the goods will be delivered at the buyer’s own risk.
Orders that are made in writing can be by fax, email or any other electronic method. Orders made verbally will be confirmed with an invoice. Any discrepancies must be communicated to ARVI SA within 7 days. ARVI SA has the right to (i) cancel the order or (ii) adjust the prices following any delay in payment or any increase in taxes, duties or shipping. No reminder nor 'Notice to Pay' shall occur.
By placing an order with ARVI SA, the buyer confirms that he or she meets the minimum legal age for purchasing alcohol in the country where he or she lives. If ARVI SA discovers that the buyer is not legally entitled to purchase alcohol, ARVI SA shall be entitled to cancel the order immediately and without notice.
ARVI SA is not liable for any defect of the goods, except for the right to replace according to article 3 of the present Terms and Conditions. ARVI SA’s liability for any other failure to perform its obligations is limited to damages caused by gross negligence or intention.
All contracts are governed by Swiss material law, with the exception of international private law regulations.
Any disputes arising from or in connection to this contract shall be exclusively judged by the competent court of Lugano. ARVI SA also has the right to assert its rights before the courts of the competent jurisdiction of the buyer. The buyer declares to elect Melano (Ticino, Switzerland) as special domicile according to article 50 par. 2 of the Swiss Federal Law on debt collection and bankruptcy (Swiss Federal Law on Bankruptcy, RS 281.1).